We are Available to Answer Your Questions: 1-800-344-0088
You have direct access to our support team for the lifetime of your opener - at no charge. Our team speaks with someone on-site at the opener at an arranged time, and walks through troubleshooting steps to pinpoint the exact cause of any problems.
In addition to many decades of collective experience with our openers, they are ingeniously built with few components, making it easy to identify issues and recommend solutions in the moment.
We will FaceTime with someone while they are on-site so we can be there virtually and guide the troubleshooting process.
Typically, with older units, a multiple of issues requires repairs in-house. Our shop manager tests these units at no charge and determines if a repair is cost-effective.
In any case, we will contact you with specific details and an estimate of repair for your decision. In this instance, we also provide a replacement discount if you choose to purchase a new unit.
Shipping for in-shop estimates is paid by the customer.
"A special thanks for all of your determination and...superior customer service. Rarely have I experienced such dedication after the sale. Your support was exceptional...I made the right choice when I chose Power Access for my needs."
Paul and Laurie B."I can't thank you enough for all your help in getting the door to work properly. The documentation and your suggestions were spot on."
Jeff W.